Change Agents UK

Energy Services Project Officer

Project Energy Services Project Officer
Employer Green Energy Switch
Job Description

CAUK reference: 2329

Job Title: Energy Services Project Officer

Change Agents UK Level: 1

Location: Peterborough

Number of Positions: 2

What will this position involve?

Green Energy Switch are recruiting a Project Officer to work in its Energy Services Team. As a Project Officer you will provide a comprehensive advisory service on fuel poverty, energy, water efficiency and related topics to the public, both face to face and via telephone help lines working on behavioural change projects and initiatives that improve the quality of life for local people.

You will work on a range of energy saving projects including home energy visits, business energy comparisons, accessing eco funding and trialling VCharge (a new storage heating solution). The role involves partnership development and liaison with a range of stakeholders, including residents, local authorities, housing associations, community groups, businesses and utility companies. You’ll be given all the support and guidance you need and you will have the opportunity to become part of a highly successful organisation making a real and positive difference to the local area.

Who would this position suit?

You will be smart in appearance to be the ‘public face’ of our organisation, with a friendly, courteous and professional nature. The ideal candidate will be confident working in both a busy team environment and on their own initiative. Strong organisational and communication skills are imperative.

Who are Green Energy Switch?

Green Energy Switch (GES) is a subsidiary of Peterborough Environment City Trust, an independent and innovative environmental charity helping to protect and enhance the environment throughout Peterborough and beyond. GES donates all its profits to PECT to help fund their work. Green Energy Switch is a dynamic company that delivers a broad range of energy services across the UK for businesses, registered social landlords, local authorities and individuals. We are looking for an enthusiastic and ambitious individual to join our highly skilled team based in Peterborough.

What is the Green Energy Switch team like?

Green Energy Switch is a small friendly, efficient and extremely knowledgeable team of nine. The post holder will sit within the Energy Services – Sales team.

Why would the successful candidate want this position?

This opportunity is a fixed term contract with possibility of expansion. The experience and training gained through the project, will give the post holder an excellent insight into the energy sector and will ensure they are well placed to pursue future employment in the field of energy efficiency.

Salary (per annum pro rata): £18,000

Start Date: ASAP – January 2018

Length of Opportunity: 12 Months

Location Peterborough

Key Responsibilities

  1. To undertake home energy visits to advise on saving energy and water.

  2. To identify potential for heating and insulation measures.

  3. To use a variety of methods to persuade and encourage shifts to more energy and water efficient living and to reduce fuel and water poverty through the provision of advice and guidance.

  4. To market the city council’s low-cost energy tariff Peterborough Energy, switching residents where appropriate.

  5. Provide practical help and guidance on lower energy cost options and change tariffs.

  6. Work with the marketing coordinator to ensure high project profile amongst residents, businesses and the media.

  7. Assist the Project Coordinator with the development and refinement of processes, to ensure efficient delivery of projects.

  8. Have a keen eye for detail.

  9. Be customer focused with strong communication skills.

  10. Evaluate and monitor activities using performance indicators.

  11. Attend local events and speak to businesses and residents.

  12. Ability to work to and achieve challenging targets.

  13. Be highly organised in your approach to sales, documentation and record keeping.

  14. Ability to multi-task, prioritise and manage own workload to meet strict deadlines and targets.

  15. Able to work well under pressure.

  16. Support the Project Coordinator on other tasks appropriate to the scale, as and when required.

  17. Any other ad hoc duties.


  1. Experience of working in a public facing role.

  2. Knowledge of domestic sustainable energy and affordable warmth issues relevant to a city.

  3. An excellent written and verbal communicator, with the ability to provide clear, relevant technical and non-technical advice to members of the public and other officers.

  4. Ability to promote and market energy and environmental advice to residents and to provide targeted advice and assistance to residents in fuel poverty.

  5. Ability to work in collaboration with, and on behalf of other public bodies including local authorities.

  6. Excellent IT skills, including a good working knowledge of: Microsoft Windows, Excel, Outlook, Word.

  7. Willingness to undertake an Enhanced satisfactory clearance from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure.


  1. Ability to prepare written and visual information.

  2. Knowledge of energy ECO funding, supply tariffs and their characteristics

  3. Ability to pick up new skills and knowledge quickly and learn and develop in an ever-changing environment.

  4. Enthusiasm for and understanding of environmental / sustainable development issues.

Closing Date: 26th November 2017

Telephone Interview: Week Commencing 27th November 2017

Interview Date: Week Commencing 4th December 2017

Hours/Week: 37

Annual leave: 24 days a year

Work outside normal hours: Evening and weekend work will be required

**This recruitment is being managed by Change Agents UK, please direct all correspondence to or call 01572 723419

Salary £18,000
Application Deadline 2017-11-26
Hours Per Week 37.00
Places Available 2

Closed - no further applications permitted